Frequently Asked Questions
Do I get to pick the flavours?
Yes! Once you have made a booking, the current flavour list will be emailed to you for you to choose your favourite flavours.
Who serves the ice cream?
It will nearly always be myself that attends your event, however in the event that I am unavailable you will be told beforehand and I will arrange someone suitable to come to your special day. Some customers like to serve their own ice cream - or have the "best man" serve for them and this is fine, although I usually like to stay on site just to be there in case I am needed.
Does the cart need to be plugged in?
Simple answer - no! The freezer is fully chilled before we set off and keeps the ice cream at the perfect temperature for 4-5 hours. This is why our packages are based on 2 hours, allowing us travel time to your venue. If you wish us to stay for longer then we may need to plug in - but this can be arranged easily with your venue.
What happens if the weather is bad?
If the sun doesn't want to shine on your event then I am sure you already have an indoors back up plan, and that's where we'll go! Of course it is always best to check with your venue beforehand that they don't mind and that they have an entrance over 90cm wide, but you can rest assured that "Tabitha the Tricycle" will be cleaned before every event and fit to be inside.